Refund & Cancellation Policy

Last updated 2026-09-13

Cancel any time from your dashboard. Full refund within 7 days of a charge, no questions asked.

Cancelling

You can cancel at any time from the billing page in your dashboard. No email, no form, no retention call.

Cancelling stops future renewals immediately. You keep Pro access until the end of the period you have already paid for, and then the account returns to the Free plan automatically.

Your audits, reports and history stay in your account after cancelling.

Refunds

If you are not satisfied, email josekmani60@gmail.com within 7 days of a charge and we will refund it in full. You do not need to justify the request.

After 7 days we do not refund the current month, because the audits for that period have already been run and paid for on our side. You can still cancel to stop the next renewal.

How to request a refund

  • Email josekmani60@gmail.com from the address on your account.
  • Tell us which charge you want refunded. The date is enough.
  • We will confirm within two working days.
  • Approved refunds are issued to the original payment method through Razorpay and typically appear within 5–7 working days, depending on your bank.

When we will refund outside the window

We will refund regardless of timing if we got it wrong. For example:

  • You were charged the wrong amount.
  • You were charged after cancelling.
  • You were charged more than once for the same period.
  • The service was unavailable for a sustained period during the month you paid for.

Free plan

The Free plan costs nothing, so there is nothing to refund or cancel. You can run one audit a day and see your score, your category scores and your top issues before deciding whether Pro is worth paying for. We would rather you tried it first.

Failed payments

If a renewal payment fails, we do not cut off your access immediately. Razorpay retries the charge, and a temporary card problem should not lock you out of a service you intend to keep paying for. Access ends only if the subscription is ultimately cancelled or expires.

Chargebacks

If something is wrong, please email us first. We would rather fix it directly than through your bank, and a refund from us is usually faster than a chargeback.

Questions about this page?

Email josekmani60@gmail.com and we will reply within two working days.